Health insurance
“Is my knee surgery covered, and is there a sub-limit?”
Policy documents, made simple
PolicyLens reads, analyzes and explains complex policy documents in simple, clear language — with answers backed by the exact clause and page number.
Measured on our evaluation set · 28 questions over a real LIC policy
The problem
“Pre-existing illnesses aren’t covered for your first 36 months.”
That is the whole paragraph behind it. PolicyLens reads the fine print so you can read the sentence — and still shows you the clause it came from.
How it works
Health_Shield_Policy.pdf
Reading pages · building the index
4. Coverage and Exclusions
4.1 The Company will indemnify the insured person for medically necessary in-patient treatment, subject to the sum insured and the terms below.
4.2 The Company shall not be liable for any claim arising from a pre-existing disease until thirty-six (36) months of continuous coverage have elapsed since the policy commencement date.
4.3 Treatment arising from self-inflicted injury, cosmetic procedures or experimental therapies is excluded from cover under this policy.
5. Claim Process
Health_Shield_Policy.pdf
Reading pages · building the index
Source-backed answers
Hover a line of the answer. The clause behind it lights up in the document, with its page. No answer without evidence — and when the policy doesn’t say, PolicyLens says so.
Q · What does this policy cover, and what are the catches?
3.1 The Company shall indemnify medically necessary in-patient hospitalisation expenses exceeding twenty-four (24) hours, up to the Sum Insured stated in the Schedule.
4.2 The Company shall not be liable for any claim arising from a pre-existing disease until thirty-six (36) months of continuous coverage have elapsed.
6.4 Where the Insured Person is aged sixty (60) years or above at entry, a co-payment of twenty per cent (20%) shall apply to every admissible claim.
Features
Ask anything about your policy in plain English and watch the answer stream in, word by word.
Section and page on every answer. Click a citation to open the PDF at that page, clause highlighted.
Benefits, exclusions, waiting periods and free-look terms — extracted and rewritten in plain language.
Ask one question across two to five policies and see where they differ.
Every question and answer is saved per policy and searchable.
Uploads survive dropped connections and reloads; processing resumes on its own.
Suggested follow-ups drawn from your policy’s own sections.
Use cases
Under the hood
Every answer is generated only from passages retrieved from your document — and the passages travel with the answer, so you can check it.
PyMuPDF to Markdown · header/footer removal
headings → breadcrumbs, real pages, table rows
separate query / passage adapters
pgvector + BM25, reciprocal-rank fusion
Jina reranker, falls back to vector order
Groq with a fallback chain, streamed
FAQ
Text-based PDFs up to 25 MB: insurance policies, policy wordings, government circulars and regulatory guidelines. Scanned images without a text layer are not read yet.